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Tag AFCA

Client Legal Privilege

Client legal privilege is a card lawyers love to use when they’re ducking and weaving for cover. When lawyers refuse to disclose basic information, it raises significant legal and ethical concerns. For instance, when asking for evidence of their contract… Continue Reading →

Regulatory Capture Impact Consumers

Regulatory capture occurs when regulatory agencies become controlled by the industries they oversee. When the industry or group influence or control the agency it’s supposed to be regulating, this impacts consumers. Often this happens when industry representatives or lobbyists are… Continue Reading →

Diligence and Good Faith Efforts to Settle

Diligence and good faith, how much effort is enough to seek settlement with the bank? Do you think sending over fifty registered mail documents to senior bank executives, and follow-up emails is enough? Or going into the branch to be… Continue Reading →

Prove Alleged Debt, Stops Mortgage Stress

Prove the alleged debt!  It isn’t a big ask of your bank or their lawyers and/or debt collectors… Until you actually demand the evidence. Notice how banks are quick to use threats and intimidation to extort monies. Yet very, very… Continue Reading →

Disclosure Duties of Banks In Australia

Disclosure duties of banks raise some questions from a customer viewpoint. While many of Australia’s “laws” seem to show favour to the corporation, rather than “the little guy”. So what are the disclosure duties of major banks and financial institutions… Continue Reading →

AFCA Bias Towards Banks

Ever wonder about AFCA bias towards Banks? Australian Financial Complaints Authority Limited is Australia’s financial “ombudsman”, an organisation funded by the banks and insurance companies. AFCA appears to assume that banks “act in good faith“, giving more weight to banks’… Continue Reading →

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